Our skill as facilitators is one of the most important services we provide to our clients. The approach we take to business process innovation, information strategy planning and data/ process modelling all emphasize staff participation in group sessions. Rather than attempt to direct the group toward a certain outcome, we help the group find its own solutions.

We have found group sessions to be the most effective way to:

• achieve consensus among participants
• obtain cross-functional representation and a global perspective
• integrate different views
• develop models as a team
• enable efficient information collecting, and
• enhance communication.

A key ingredient in group sessions is the objectivity that a facilitator brings. By being free from pre-conceived ideas or traditional assumptions, a facilitator is often able to ask the naive question that triggers the creativity of the session participants. The consultants of Kogawa have the skills to successfully facilitate sessions that accurately and efficiently extract participants’ ideas. We have successfully facilitated hundreds of group sessions in a wide range of industries with employees ranging from clerical staff to senior management.

Our clients say:

"You keep people ‘on topic’ without offending them"

"A refreshing approach to facilitation"

"Even when dealing with difficult issues, you make the meetings interesting and enjoyable."

"We never thought we’d capture so much information about our processes so quickly!"

"We would’ve never imagined we could obtain consensus or achieve huge progress given our past conflicts and political issues. Thanks for bringing us together as a team!"